Welcome to HeadlessDB.
We value privacy and are committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, headless-db.com, or use our Shopify app.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect the following personal information:
We may also collect non-personal information, including:
When you install our app, we are automatically able to access certain types of information from your Shopify account:
We use a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include SSL encryption, secure servers, and restricted access to personal data.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
We may share your information with third-party service providers who assist us in operating our website and/or app, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and secure.
We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
You have the right to access and update your personal information. To exercise these rights, please contact us using the details below.
You can opt-out of receiving promotional emails from us at any time by following the unsubscribe link in any email you receive from us or by contacting us directly.
You can request the deletion of your personal data by contacting us. We will take reasonable steps to delete your information from our records, unless we are required to retain it by law or for legitimate business purposes.
We use cookies and similar tracking technologies to enhance browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies at the individual browser level.
We track actions occurring in our app, including IP address, browser type, internet service provider, timestamps, and referring or exit pages.
We use the following sub-processors to help us provide our services:
We carefully select our sub-processors based on their commitment to data security and privacy. Each sub-processor has been assessed to ensure they maintain appropriate technical and organizational measures to protect your data.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the bottom of this policy.
If you have any questions or concerns about this privacy policy, please contact us at:
Email: support@headless-db.com.
We take the security of our app and your data seriously. This document outlines our policy for security vulnerabilities.
If you discover a security vulnerability, please report it to us by emailing support@headless-db.com. We take all reports seriously and will investigate them promptly.
We appreciate the efforts of security researchers and will work with you to resolve any issues you find.
In the event of a critical security vulnerability, our priority is to protect our merchants and their customers. We reserve the right to deploy a fix without immediately disclosing the vulnerability’s details to prevent potential exploitation.
Our standard response process is:
We may adjust this timeline to best ensure the security of our users. For example, we might notify specific merchants directly before a wider public announcement if appropriate.
During a severe and active incident, we may need to temporarily disable parts of our service to prevent further harm. We will work to restore full functionality as quickly as possible and will strive to keep affected merchants informed.
By installing or using HeadlessDB, you agree to be bound by these Terms of Service. If you do not agree, do not install or use the app.
“You” refers to the Shopify merchant or developer installing the app. “We” refers to HeadlessDB, the operator of HeadlessDB.
HeadlessDB is a Shopify embedded application that enables import and export of Shopify Metaobject data via CSV and JSONL files. The service runs inside the Shopify Admin and interacts with your store via the Shopify Admin API.
You may use HeadlessDB only for lawful purposes and in accordance with these Terms. You agree not to:
You retain ownership of all data you upload to or export from HeadlessDB. We process your data solely to operate the service. See our Privacy Policy for details on data handling.
You are responsible for ensuring you have the right to import any CSV content into your Shopify store.
We aim for high availability but do not guarantee uninterrupted service. We may perform maintenance, apply updates, or experience downtime outside our control, including Shopify API outages. We will communicate planned maintenance where possible.
Billing is handled by Shopify’s billing API. By activating a paid plan, you authorize Shopify to charge your account on a recurring basis per the plan terms. Subscription fees are non-refundable except where required by law.
To cancel, uninstall HeadlessDB from your Shopify Admin. Your subscription is cancelled at the end of the current billing cycle. Job history is deleted within 30 days of uninstall.
HeadlessDB is provided “as is” and “as available” without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the service will be error-free, that defects will be corrected, or that the service is free of viruses or other harmful components.
To the maximum extent permitted by applicable law, HeadlessDB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the service.
Our total liability to you for any claim arising from these Terms or the service shall not exceed the amounts you paid us in the three months preceding the claim.
We may update these Terms at any time. Material changes will be communicated via an in-app notice or website update where possible. Continued use of HeadlessDB after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Questions about these Terms? Email support@headless-db.com.